Accelerate

Building and Scaling High Performing Technology Organizations

Nicole Forsgren, Jez Humble, Gene Kim

15 min read
1m 9s intro

Brief summary

Accelerate presents research showing that software delivery performance is a key predictor of organizational success. Instead of a tradeoff between speed and stability, high-performing teams master both by focusing on twenty-four specific capabilities.

Who it's for

This book is for technology leaders, managers, and software developers seeking a research-backed framework for improving team performance and business outcomes.

Accelerate

Audio & text in the Readsome app

Why Fast Software Teams Win

Technology has become one of the clearest ways organizations create value. In banking, retail, government, and nearly every other field, the ability to improve software quickly now shapes growth, productivity, and customer satisfaction. The strongest organizations no longer rely on large, slow projects that take months to show results. They work in small steps, learn from feedback, and adjust as they go.

Many leaders believe their organizations are moving faster than they really are. People at the top often see plans, presentations, and new programs, while the people doing the work still face slow approvals, manual steps, and fragile systems. That gap matters because real improvement does not come from adopting new labels. It comes from building habits and capabilities that change what teams can actually do every day.

One of the biggest mistakes is treating improvement like a maturity ladder with a final stage. That idea suggests there is one correct path and one finished state. In practice, strong technology organizations keep improving because customer needs, markets, and systems keep changing. A better approach is to focus on capabilities, meaning the concrete practices that help teams deliver software safely and quickly in their own setting.

Research found that high performance does not depend on the age of a company’s technology or on having some special kind of team. What matters is whether the organization has built the right technical, management, and cultural capabilities. Teams with these strengths deploy much more often, recover from failures much faster, and do not give up reliability to gain speed. They move faster because they have built quality into the work itself.

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About the author

Nicole Forsgren

Nicole Forsgren is an expert on DevOps and developer productivity who is best known for her work on measuring technology processes and as the lead investigator on the largest DevOps studies to date. She is a Partner at Microsoft Research, leading research and strategy for developer productivity, and was the co-founder and CEO of DevOps Research and Assessment (DORA), which was acquired by Google. Forsgren holds a PhD in Management Information Systems and has a diverse background as a professor, software engineer, and performance engineer.

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